Return Policy

Items are returnable within 30 days from receipt of product in unopened condition unless otherwise?stated. Buyer is responsible for paying return shipping .All Items must have RAN number. ?Pay attention to the label on the box before opening ensuring it matches the vehicle.?Opened boxes are not encouraged to be returned– you will be responsible for repackaging it to the same standard it was received.?Poorly repackaged products are highly likely to be damaged during the return and thus credit denied. Customers are reminded to unpack, dry fit and examine all parts before installation.  

 

Not Eligible for return: 

  • Any Installed part or mounted/balanced wheel or tire 
  • Items missing original hardware/contents  
  • Scratched or damaged items 
  • Items not in original packaging. 
  • Items damaged due to weather/age 
  • Items not in re-sellable condition to be determined by California Truck Works. 
  • Items over 30 Days unless otherwise stated 
  • Items/Condition Does not match description on RAN 
  • Electronics 
  • Tunes and Tuners
  • Made to order items

Restocking Fees 

All Items are subject to restocking fees;  

  • 25% restocking fee on all returned products 

Warrantee/Defective Items 

Buyer is responsible for paying return shipping of defective items. All returns must have RAN number.  All items are Warrantee-able within manufactures warrantee period. Items Outside of manufactures Qualifications will be shipped back to buyer at buyer’s expense. Items under warrantee must be complete. Items will not be warranted if damage occurs due to improper installation, accident, abuse or intentional damage, or normal ware unless otherwise stated. 

Items not eligible for Defective Return 

  • Missing kit components/install kit 
  • The Item is not as described on the RAN 
  • The Manufacturer requires that you deal directly with them regarding defective items 
  • Returns sent back for missing a secondary component or install kit 
  • The Item is returned for a non-warrantable reason